1st / 2nd Line Helpdesk Support Analyst

1st / 2nd Line Helpdesk Support Analyst 1st Line Helpdesk Support Analyst urgently required by our Colchester based client, for a 1 month contract. Your role will involve providing 1st Line support to 800+ global users. You MUST have previous 1st Level support experience, along with the skills and ability to step up to assist on 2nd line issues, if required. Microsoft 2003 and Outlook experience is required. Excellent customer service skills are essential. PLEASE ONLY APPLY IF YOU ARE AVAILABLE TO INTERVIEW AND START IMMEDIATELY. ALSO OUR CLIENT OPERATES A SHIFT PATTERN SO YOU MUST BE PREPARED TO WORK THESE ...