Technical Support Engineer

To handle rapid growth, we are looking to hire a support engineer to join our Amsterdam support team. As a support engineer you will be focused on providing support for Atlassian products used by thousands of customers worldwide. Working in our awesome Amsterdam office, you will be responsible for identifying, troubleshooting and resolving customer reported issues relating to Atlassian products. This role will involve daily interaction with customers, support engineers and developers to provide solutions for our customers. It requires the ability to identify root cause for reported customer issues and to provide appropriate solutions to minimize customer down time and customer business impact.